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Freesat Roll Out ITV Player Catch-Up TV Service On Humax Set-Top Boxes

By Richard Carlton • Thursday, 28 July 2011, 1:00 am BST 

Satellite television platform Freesat is now rolling out the ITV Player Video-on-Demand (VoD) service via Humax set-top boxes. This move now makes the provider the only subscription-free TV service to offer catch-up services from both ITV and the BBC. The ITV Player service will automatically be added to the TVs and digital boxes of existing Freesat customers.

Freesat rolls out ITV player
Freesat rolls out ITV player

Initially the service will launch on Humax Freesat HD and Freesat+ boxes on channel 903. Over the coming months the service will be rolled out to other Freesat boxes and HDTV sets. As part of the ITV Player service, users will be able to watch content from ITV1, ITV2, ITV3 and ITV4 for up to seven days after programmes air on television. However, in order to use the ITV Player service with Freesat, consumers need to have a broadband internet connection speed of at least 2Mbps.

Freesat’s managing director Emma Scott said that the company is very pleased that it is now able to offer its customers the two biggest catch-up TV services, with both BBC iPlayer and ITV Player now providing users with the chance to enjoy on-demand television services to catch up with some of their favourite shows. She added that the launch of the ITV Player service forms another important landmark for Freesat.

Final tests on the service were only completed recently, and whilst the service is still in beta at the moment (which is why it is only available on Humax Freesat HD and Freesat+ boxes at present), it is hoped that the rollout of the service to HDTVs and set-top boxes from other brands will be quick and efficient. While many consumers are looking forward to the addition of the new service, many have already been waiting patiently for some time. The actual launch of the service is over one year late, as it had been scheduled for the first half of 2010.

15 Comments So Far... Add Yours

  1. paul on 11 August 2011 3:49 pm

    Itv player does not show on my humax freesat box (10.AUGUST.2011). My box is conected to my broadband (over 2mb) and i live in Northern Ireland. Does anyone know why? Cheers.

  2. john murdoch on 21 August 2011 7:08 pm

    i also have a humax freesat box conected to my broadband [over 2mb ] and live in north ayrshire and itv player dose not show

  3. Graham Kinch on 23 September 2011 4:05 pm

    Channel 119 does not exist nor does ITV Player, Guernsey

  4. Ian Cropper on 6 October 2011 9:01 pm

    901 for IPlayer and 903 for ITV Player working fine on my Humax box

  5. Shaun on 26 October 2011 8:14 pm

    ITV player will not be available on my 2010 Panasonic G20 TV.

    Freesat and Panasonic have both replied to emails each ‘blaiming’ each other, however no solution for th econsumer.

  6. Jeff on 11 November 2011 9:07 pm

    Could not get ITV On Demand to work on channel 903 on the HUMAX Freesat HD box as it reports “service unavailable, try later”…

    The answer is to select the Freesat information channel 999 and press Green-Green- Blue-Green-Green on the remote. The TV will then display the access screen and Red needs to be selected which will result in the ITV On Demand service being displayed.

    I guess this is the engineering back door until channel 903 gets linked properly.. more information to be found here http://www.astra2d.com/freesatitvplayer.html

  7. moneypenny on 14 November 2011 11:01 pm

    ITV Player has suddenly stopped working on my Humax HDR and Sony Bravia TV. It was working fine up until a few weeks ago when I got the ‘not currently available. Please try later’ message.

    I’ve tried the Green-Green- Blue-Green-Green sequence on the remote and it still doesn’t work. It just takes me to the ITV Player screen where it still comes up with the ‘not available’ message.

  8. Margo on 15 November 2011 8:57 am

    Not happy with ITV Player – sat down to watch The Jury and found episodes missing + started to watch the 1st episode when ‘problem’ message appeared. Unable to get ITV Play after that. The Humax is properly connected to broadband and BBC i Player is fine – can anybody help with this problem please
    Thanks

  9. darren on 19 November 2011 1:46 pm

    Its about time itv player was accessible for all on freesat. The bbc I player is superb and is showing up itv. Pathetic.

  10. sam on 27 January 2012 7:52 pm

    itv player is not available as promised through my humax foxsat-hd,i get bbciplayer without any trouble. My postal code is ml7 5jp

  11. Jim Doyle on 5 February 2012 11:02 pm

    Humax hd freesat box runs itv player but it’s very low quality as is the bbci player with no hd options I have noted the itv player is in the beta stage so fingers crossed

  12. P scott on 31 March 2012 8:50 pm

    BBC Iplayer excellent, but when using ITV Player and selecting programme, error code “The service was unable to locate the content (50060), appears each time

  13. douglas millington on 2 April 2012 1:34 pm

    can’t get catch up tv from my humax top book the programes don’t go up to 901 my post code is wn7 4jf

  14. Jeff on 25 April 2012 9:30 pm

    Since i posted the green-green-blue-green-green link, which is on the freesat web site, the link now directs to the “365 box office” trial. I now have to re-tune my humax box every time I want to access itv player, at least the gfbgg link was reliable. Has anyone at itv player been doing user acceptance testing? Budgetary problems then?

  15. Mary on 8 May 2012 5:38 pm

    I cannot get itvplayer through the menu normally by selecting guide, on demand and channel903 itvplayer. It comes up with the message “service unavailable (10001) However I can get itvplayer in 3 ways all unorthodox.

    Select on demand and 903 itvplayer andwhen message 10001 comes up press the standby button, Then power it back up again and ITV player will come up

    Guide,on demand go to Freesat info and then press green, green, blue, green, green, (itvplayer comes on) I go this from forums.

    Select BBCiplayer, go into it and play any catch up film for a few seconds. (need to do this for some reason) Then go back to Guide and select on demand and itvplayer. This also seems to work

    I have talked to Freesat who said it was Humax’s fault and Humax who say it is because ITVplayer is not working properly yet. Freesat say I should take the box back to the shop as I bought it only 2 months ago. I really do not know what to do. I am just a bit concerned that my fixes may disappear if the software is updated in the future but it seems a waste to get a new box if there is no need. Both Humax and Freesat deny that other people have had problems but the forums show only too plainly that they have. Humax will not check the box out.and the shop says there are itvplayer problems.

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