Sony KDL37W5500 Review

The Sony KDL37W5500 LCD TV shares exactly the same design, connectivity, user menu, EPG and infrared remote control as its recently tested brethren the KDL40W5500 (please look up the relevant sections if necessary), so this review will instead focus on its calibration potential and picture performance.

Note: The specific model we tested was the Sony KDL37W5500U (which denotes the 3-pin-plug United Kingdom version), but the terms KDL37W5500, KDL-37W5500 and KDL37W5500U may be used interchangeably throughout this article to refer to the same LCD television.

KDL37W5500 Calibration

Greyscale

Just like on the KDL40W5500, engaging the [Cinema] / [Theatre] mode on the Sony KDL37W5500 – with its default [Colour Temperature] setting of “Warm 2” – yielded a greyscale which came closest to D65 industry standard:

Pre-calibration CCT
Pre-calibration CCT with [Cinema] mode & “Warm 2” [Colour Temperature]
Pre-calibration RGB Tracking
Pre-calibration RGB tracking & delta errors

The blue channel on the Sony KDL37W5500 did not track as well as that on the KDL40W5500, exhibiting a bump around 50-60% stimulus and then a dip after 70% stimulus. Even after tweaking the values in the [White Balance] submenu, we could not fully rectify this blue channel inconsistency:

CCT after greyscale calibration
CCT after greyscale calibration in [Cinema] mode
RGB tracking after calibration
RGB tracking and delta errors (dEs) after greyscale calibration

In other words, the calibrated greyscale on the Sony KDL37W5500 HDTV did not track as well as that on the KDL40W5500, likely due to a difference in the LCD panel used. Nevertheless, from 30% stimulus onwards delta errors (dEs) did not go much higher than 4, which is good enough for all practical purposes.

Colour

Post-calibration CIE chart
Post-calibration CIE chart with reference to HD Rec. 709

With a green primary that was tilted towards blue, an undersaturated red which was partially compensated by mild red push, and slightly off magenta (and yellow) secondary colour points, colour gamut on the Sony KDL37W5500 was similar to – though marginally more constricted than – that on the KDL40W5500. Engaging [Live Colour] would over-exaggerate the colour intensities/ brightness globally, so we advise leaving it off for critical viewing.

KDL37W5500 Benchmark Test Results

Dead pixels None
Screen uniformity Excellent
Overscanning on HDMI 0% with [Display Area] set to “Full Pixel
Blacker than black Passed
Black level Very good (0.09 cd/m2 calibrated)
Black level retention Stable in [Cinema] / [Theatre] mode
Primary chromaticities Green primary tilted towards blue
Scaling Very good
Video mode deinterlacing Average; limited jaggies reduction
Film mode deinterlacing Passed 3:2 cadence in 480i; and 2:2 in 576i
Viewing angle 100°
Motion resolution [Motionflow] “Standard” and “High“: 600; “Off”: 300
Digital noise reduction Acceptable at baseline
Sharpness Defeatable edge enhancement
1080p/24 capability (PS3) Accepts 1080p/24 video signal; no telecine judder
Input lag (rel. to Samsung F96) 21ms in [Game Mode]; 42-67ms otherwise

Power Consumption

Default “Standard” [Picture Mode] 141 watts
Calibrated [Cinema]/[Theatre] mode 90 watts
Standby 15 watts with [Quick Start] engaged; <1 watt otherwise

KDL37W5500 Performance

Even out of the box, we immediately noticed that the Sony KDL37W5500 exhibited better screen/ backlight uniformity than that on the KDL40W5500. After calibration, not a wisp of clouding nor backlight bleeding was seen in sight.

Calibrated black level on the Sony KDL37W5500 was 0.09 cd/m2. While this figure does not seem as good as the 0.05 cd/m2 measured on the KDL40W5500, in real-life side-by-side comparison the difference was subtle rather than stark… the Sony KDL37W5500 LCD television still managed to muster sufficiently convincing blacks to convey depth and realism beyond what lesser competitors could hope to achieve.

Angelina Jolie in Changeling

Armed with near-D65 greyscale post-calibration, colours – including skin tones – looked the part, though the slightly compressed colour gamut (not to mention the lighter shade of black) did shave a bit off the vibrancy.

Changeling

In [Cinema]/ [Theatre] mode, point gamma hovered around the 2.2 ideal throughout, imparting a realistic rise from dark to bright to the picture, complemented by revealing shadow detail and punchy image contrast that was extremely pleasing to the eye. As expected, high-definition detail extraction and presentation was impeccable once [Display Area] was set to “Full Pixel” to achieve 1:1 pixel mapping.

Similar to the KDL40W5500, standard-definition video processing was very impressive on the Sony KDL37W5500. Standard-def upconversion/ upscaling appeared sharp and detailed without introducing excessive ringing, and 2:2 pulldown was performed competently to eradicate line twitter and moire from film-based content such as movies and American dramas. The only small blemish remained the rather average video-mode deinterlacing, which led to a few more jagged edges than we would like to see in video-based material.

With [Game Mode] engaged via the [Scene Select] submenu, input lag on the Sony KDL37W5500 was measured to be 21ms slower than our resident Samsung F96 reference. While the resultant gaming response did feel a touch heavier than the near-lagless experience we so enjoyed on the retired Bravia W4000/ W4500 series, whether or not this amount of input lag will affect your gaming performance depends on your individual sensitivity, and the reflexes demanded by the particular game.

Delivering sufficient audio resolution and dialogue clarity to satisfy your everyday needs, the sonical performance of the Sony KDL37W5500 was comfortably ahead of that of its closest competitors (Samsung and Panasonic), but again still a half-step behind the benchmark set by the W4000/ W4500 series due to a relative paucity of bass extension.

KDL37W5500 Review Conclusion

It’s not surprising to find that the overall picture quality of the Sony KDL37W5500 HDTV was very close to the KDL40W5500, though the difference in LCD panel types used may have contributed to a slightly lighter shade of black, and less compliant greyscale tracking. Nevertheless, if you’re in the market for a 37-inch LCD television, you’ll be hard-pressed to find a better set given its commendable black-level performance, circa-2.2 gamma, exquisite high-definition detail, and highly competent SD upscaling and film mode deinterlacing.

Recommended

27 comments

  1. Hmm.. difficult to choose between:

    1. Sony KDL-37W5500
    2. Pioneer KRL-37V
    3. Samsung LE-37B650

    Wich LCD should i go for?

  2. Could the calibrated settings for this LCD be posted here? As a happy owner I would like to see if the picture can get even better. Thanks!

  3. Why don’t your reviews test 1080i sources? Isn’t that the standard Sky HD resolution? (But also the PS3 can output at that res.) Always wondered that….

  4. I’ve just bought a 37w5500 from Comet who had it on offer on their website at £791. it’s replacing a 32″ Loewe Xelos A32 as I thought it was time to start watching HD-DVD’s and Blu-ray in 1080p.
    First impressions are somewhat mixed. When fed 1080p content the Sony produces lovely images with good colour and contrast, far better black level than my old 4 year old Xelos.
    On the downside though the 720p feed from my V+ box looks worse on the Sony and 1080i from the cable has issues with the menus being poorly rendered.

    The sound quality from the Sony is dire compared to the Loewe but that was probably to be expected. I didn’t think it sounded that poor in the showroom but that’s hardly an ideal place to test it! Also the Loewe has superior build quality, properly finished rear and better cable managment, better UI and remote.

    Apart from the additional HDMI sockets they are pretty much the same for connections although I’m going to have to buy an adaptor to get sound from my UK 360 which is hooked up via VGA.

    Setting up the 37w5500 was very straight forward though and I’m looking forward to trying out the calibration kit I’ve picked up to see how much better the 1080p stuff can look.

  5. I couldn’t put up with the dire sound from the 37W5500 so I took it back and now have a Loewe Xelos A37 Full HD+100 in it’s place. Far better sound quality, build quality, UI and remote control.
    Is there any chance of starting to spending a bit more time on sound quality in your reviews? This is a good site with good info on picture quality but I would disagree that the W series features sufficient sound quality for everyday viewing let alone viewing HD-DVD / Blu-Ray or gaming.
    If the W series is ahead of the Samsung or Panasonic models in terms of audio quality then these firms are showing a lack of respect towards their customers.

  6. I just bought the 32-inch version of this, KDL-32W5500U, and am dissapointed that it seems to sometimes display black haloes around objects e.g. athletes viewed against grassy bank / white sky with a bit of camera shake, also very confused close-ups of chopped vegetables being stirred very quickly in stock . Have been viewing in “Vivid” as we thought the default was too washed out, but also knocked the backlight level and contrast down a touch. Left motionflow as the middle setting. Input is Virgin Media standard box (standard definition content) via SCART (this will be upgraded to Virgin Media HD + via HDM I next month). On kids animation though the picture seems excellent. Does anyone have any advice on how to improve this, it would be greatly appreciated, thanks!

  7. Steve just keep playing around with the settings, if it doesn’t work maybe you have something faulty with your set!

  8. Is it not possible for hdtvtest to list the calibration settings they used for kdl37w5500?

    I’m trying to set mine up at the mo, but its just so daunting with so many options. I’d like to try a calibration scheme done by experts to see how good it looks.
    I’ve looked around the web and found calibration settings for the 40w5500 but apparently they use different panels?

  9. Anyone recommend calibration settings? Or can these be posted like in other TV reviews? Cheers

  10. I have just bought a KDL-37W5500 (i am waiting for it to be delivered in fact) I agree with some of the posters above, it would be nice to know what settings were used on the calibrated TV so we have a benchmark with which to test our own.

    I have the digital video essential disc indoors but to be honest I don’t fully understand it or how to use it.

  11. Thanks for your continued and valued inputs and insights, much appreciated.

    I have just taken delivery of the KDL37W5710 based on your excellent and unbiased review. nice way to kick off the new year….. Although I am happy with the unit ‘out of the box’ I know it can be improved. Please could you post or email me your calibration settings. Would be most greatly appreciated. I am a constant ‘tweaker’ but would love a valued starting point.

    Thanks, and keep up the great work!

    O.

  12. Great review. Just bought mine from Sainsbury’s for £599.99.

  13. DO NOT BUY! Even though the review states that there are no backlight bleeding issues, my set has truly severe bleed, making it downright painful to watch. You may get lucky and get a set that has no problems, or you might not. I will never buy Sony again, ever. This model deserves a one star rating, at most. Apparently Sony laughs at you if you try to complain about these issues, though I will try to reason with their Indian call center drones.

  14. Martin…take it back to wherever you bought it from. It’s within your consumer rights to do so in the first two weeks – no questions asked! I returned an LG (clouding) and picked up the sony instead. Mine is absolutely fine (32 inch version though), so up to you whether you’d like the same or something else.

  15. I see a number of people commending the review, but also asking for the settings used, I would like to see them too as I have tried calibrating using DVE disc and the picture quality still lacks quite a bit.

    Can you email me, or post up the settings used please?

    Steve

  16. TV is now £400 instore at Sainsburys.

  17. Am I able to use this with wireless pc?

  18. Can you please post the calibrated settings please, if you still have them. Thanks.

  19. i have just had to return the Sony37W5500. i have replaced it with the Sony KDL40503u. The picture quality on the ex503 is noticeably better. the w5500 was really dull and blacks were really poor. input signals from a BT vision box were ruined with a crackly white line at the bottom of the set when connected with a HDMI cable. This ex503 has an excellent picture quality on Freeview HD – the SD signal is slightly fuzzy at times but i guess that’s due to the signal not the tv. All round you’d think that there were completely unrelated tv’s with different technology – the ex503 is much superior.

  20. Martin “DO NOT BUY” here again. I did not manage to get the TV returned within two weeks, unfortunately. What Sony offered to do was to replace the panel. They did this and I just got it back — with a stuck green pixel. Have not yet checked if the backlight is any better on this one, but I do not have too high hopes. They made clear that they would not do anything more for me after this panel switch, even if the new panel turned out to be worse than the old one.

    Does Sony have a pixel guarantee???

    This incident has led me to think that one should only buy a TV in a store that will let you try out your individual set in a darkened room in the store before buying. Reviews can not be trusted, since it all comes down to what panel happens to end up in your TV, and those can even be sourced from different manufacturers for the same model number. Do not buy online. Sadly, most consumers seem to tolerate major faults, or manufactures would set themselves higher standards.

  21. Why anyone would want to replace their Xelos A32 with a Sony LCD is beyond me. If you’re so desperate to have 1080p then replace it with a newer Loewe that does support it. Despite is being 4 or 5 years old, the A32 still outperforms nearly every other 32″ LCD on the market for sound, picture, build… everything. I play Blu-Ray DVDs (and games) through my PS3 to my A32 in 1080i and it looks amazing. The sound… mindblowing. If you’re going to replace that, then surely it needs to be better than a Sony?

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